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Frequently Asked Questions
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What are Private Proxies?
Private Proxies are special IP addresses that allow to hide your computer’s IP address by entering them in your Browser or your Software.
What kind of proxies do you provide?
We provide Elite HTTP(S) Anonymous proxies. Some also call them Premium. Whatever you call them, we only provide proxies of the top quality.
Are your proxies dedicated?
Yes, we only provide private dedicated proxies from our unique pool of proxies. Unlike others, we won’t provide proxies from hacked computers (alias “public proxies”) or scrapped proxies from the Internet.
What happens if the proxies get blocked?
We provide a free swap per month. Usually, if the client is not massively getting our proxies banned, we can work together to unblock them. Simply contact us in chat and tell us about your problem and we will do our best to fix it.
Do you have a moneyback guarantee?
Yes, we can provide a refund in case our proxies don’t work for you.
Is there any bandwidth limit?
No, all our packages come with unlimited bandwidth by default.
In which countries do you have proxies?
We provide proxies in the US and Europe. Signup to our application to see the list of currently available countries.
How quickly are proxies activated?
Proxies are activated instantly upon order. You can see the list in your account immediately after payment.
Do you provide Support for proxies?
Sure, our Support team is available 24/7 through the website/account chat. Contact us there for pre-sale or technical support.
Do you have a trial?
Currently we don’t provide trials. However, you can test proxies risk free with our 7-day money back guarantee.
Can I trust you?
We are in Proxy business since 2011 and served thousands of happy clients over the years. We are also part of the well-known Web Hosting company WooServers.com
Do you own the proxy servers?
Yes, as part of a hosting company, we are experts in hardware and networking and own all the proxy servers. We are NOT reselling proxies from other providers.