Vet customers properly
Multi-signal anti-fraud system evaluates every new account. When enhanced verification is required, we use MetaMap for government ID and liveness check.
Operating since 2010, UK-incorporated, and accountable for every IP in our network. Direct ISP partnerships, transparent customer verification, and real technical support — no sales calls, no minimum commitments, no annual contracts.
16+
Years operating
4.9 ★
Trustpilot rating (424+ reviews)
10,000+
Businesses served
UK
Incorporated in United Kingdom
Multi-signal anti-fraud system evaluates every new account. When enhanced verification is required, we use MetaMap for government ID and liveness check.
Direct commercial agreements with ISPs and datacenter operators for our ISP and DC product lines. Vetted ethical sourcing partners for residential.
UK-incorporated since 2010. 24/7 abuse monitoring. Real engineers responding to real reports within two business days.
Don’t take our word for it. Here’s what businesses using PrivateProxy say about us.
Great website always works and have excellent team to solve issues
Tech support helped resolve the issue quickly. Thanks to manager Ilya!
I like this service and their support !)
Our network exists to serve legitimate business operations. We’ve put concrete commitments in writing — and we enforce them.
We provide proxy infrastructure for businesses that operate within applicable laws and ethical norms. We monitor, audit, and enforce against misuse.
Web scraping for legitimate research, ad verification, brand protection, market intelligence, security testing, SEO monitoring, and similar business operations.
Hacking, credential brute-forcing, malware distribution, and email spam. Specific harmful behaviors — not entire industries — are restricted.
Our Service Level Agreement defines uptime guarantees, advance notice for maintenance, and credit-based compensation if we miss our targets.
Measured per account on a calendar month basis. If uptime drops below threshold, pro-rata service credits are applied to your next invoice.
We’ll provide notice for maintenance in advance. Emergency changes like ISP-initiated blocks, legal requests — are communicated as soon as possible.
Live API endpoint shows offline IPs in your account at any time. Plug into your own alerting pipeline at your preferred polling interval.
Push notifications for downtime events, degraded performance, and maintenance windows. Available to customers who request access.
We take a behavior-first approach to prohibited use. Rather than blanket-banning entire industries, we restrict specific harmful actions.
Hacking accounts, systems, or networks you don’t own or have permission to access.
Automated password attacks, credential stuffing, or any form of authentication abuse
Using our network to host, distribute, or command malicious software.
Mass unsolicited email sending. We block outbound port 25 at the infrastructure level.
Any use that violates applicable laws in your jurisdiction or ours.
For legitimate businesses, our verification process is invisible. For bad actors, it’s an effective barrier. We use a multi-signal anti-fraud system, professional identity verification, and ongoing usage monitoring.
Email reputation, registration history, and account behavior patterns.
IP risk scoring, geographic context, and known threat indicators.
Сross-reference against fraud databases to prevent abuse circumvention
Ongoing review of how new accounts use the service in the first hours and days.
When enhanced verification is required, we use MetaMap — a leading B2B identity verification provider — to perform government ID verification with liveness check. This is the same standard used by financial institutions and regulated marketplaces.
The proxy industry has earned its reputation for opacity. We’re going the other way. Here’s how our different product lines source their IPs.
Static ISP · ISP Rotating · Static DC · Rotating DC
We hold direct commercial agreements with the ISPs and datacenter operators whose IPs we offer. No intermediaries, no resale chains. This means we know exactly where every IP in these product lines comes from, and we can vouch for how it’s allocated and routed.
Rotating Residential
Residential IPs come from partner networks that operate consent-based opt-in models. We audit our sourcing partners on entry and on an ongoing basis, and we replace partners that fall short of our ethical standards. We don’t operate our own consumer-facing apps to harvest residential IPs.
PrivateProxy is GDPR-compliant and treats customer data as a liability we minimize, not an asset we accumulate. For service terms and commercial agreements (Terms of Service, MSA), see Legal & commercial documents.
Email reputation, registration history, and account behavior patterns.
Our cookie usage and your controls.
PrivateProxy complies with the EU GDPR for all EU customers and visitors. We maintain documented data flows, breach notification procedures, and DSAR handling.
Standard DPA available for B2B customers.
More than infrastructure. We’re a team that has spent 16 years building the kind of B2B proxy company we’d want to work with.
Founded in 2010 and incorporated in the United Kingdom. We’ve been in this business longer than most providers in our category — and we’ve watched the industry mature alongside us
For our ISP and datacenter product lines, we hold direct commercial agreements with the operators behind the IPs. No intermediaries, no resale chains.
Real engineers, not script-followers. When clients ask about SMTP, port 25, complex authentication, or unusual setups, we know the answer — and have the depth to help them work through it.
This Trust Center is the proof. We publish how we vet customers, where our IPs come from, who we are as a company, and how to reach us when something goes wrong.
Legal name
Aqua Networks Limited
Incorporation
United Kingdom (England & Wales)
Companies House number
07207169
Year incorporated
2010
Registered address
20-22 Wenlock Road London, England, N1 7GU, United Kingdom
Industry classification (SIC)
63110 — Data processing, hosting and related activities
Corporate email
corporate@aquanetworks.co.ukOperating since
2010
Verify our registration on the UK Companies House public register
We monitor our infrastructure 24/7 to identify and mitigate abuse. We also rely on outside reports — from network admins and anyone who notices something wrong on our IPs. We respond within 48 business hours.
How to report
Email: abuse@privateproxy.me
Include: offending IP, timestamp, evidence (logs / screenshots), your contact information
Response: within 48 business hours
What happens next
We investigate every credible report we receive.
For confirmed misuse, we terminate the offending account and notify the reporter when appropriate.
For ambiguous cases, we follow up with the reporter to gather additional context.
Terms governing how you use our service and what we contractually commit to.
For data privacy documents (Privacy Policy, Cookie Policy, DPA), see How we handle your data.
Terms of Service — privateproxy.me/terms-of-service/
Privacy Policy — https://privateproxy.me/privacy/
Responsible & Ethical Use Policy — privateproxy.me/responsible-use-ethical-use-policy/
Master Service Agreement (MSA) — Available on request for B2B customers. Contact sales@privateproxy.me
The questions procurement and security teams ask us most often. Honest answers, including where we fall short of certain industry frameworks.