Last updated: 27 November 2025
PrivateProxy (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our website, purchase our services, or interact with us in any way.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other relevant privacy regulations.
1. Information We Collect
We collect information to provide, improve, and secure our services. The types of data we collect include:
1.1. Information You Provide to Us
- Name
- Email address
- Billing information (only tokenized or processed by PCI-compliant payment providers)
- Company information (optional)
- Support communication and feedback
- API usage requests and configurations
We do not store full credit card numbers. All payments are processed through secure third-party processors (e.g., Stripe, PayPal, etc.).
1.2. Information Automatically Collected
When you interact with our website or services, we may collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Pages visited
- Session duration
- Cookies and similar technologies
- Log files for security and fraud-prevention
- API performance metrics
This data helps us maintain platform security, monitor infrastructure health, and improve service reliability.
1.3. Information from Third Parties
We may receive limited information from:
- Payment processors
- Anti-fraud and risk management tools
- Advertising platforms
- Analytics providers
This data is used only for security, compliance, and service quality.
2. How We Use Your Information
We process your information to:
- Provide and maintain our services
- Manage user accounts
- Process payments
- Prevent fraud, abuse, and unauthorized use
- Improve performance and customer experience
- Provide customer support
- Communicate updates, security notices, and service-related information
- Comply with legal and regulatory obligations
- Ensure ethical and compliant use of our proxy infrastructure
We do not sell personal information to third parties.
3. Legal Basis for Processing (GDPR)
For users located in the European Union, we process personal data based on:
- Performance of a contract (providing the service)
- Legitimate interest (security, analytics, service improvement)
- Legal obligation (tax, accounting, fraud-prevention)
- Consent (cookies, marketing where applicable)
4. Cookies & Tracking Technologies
We use cookies to:
- enable core website functionality
- remember user preferences
- analyze website performance
- enhance security
- measure advertising performance (where applicable)
Users may adjust cookie preferences at any time via our cookie banner or browser settings.
5. How We Share Your Information
We may share your information with:
5.1. Service Providers
- Payment processors
- Cloud hosting providers
- Analytics tools
- Email and communication platforms
- Fraud-prevention systems
These partners only process data on our behalf under strict confidentiality agreements.
5.2. Legal and Compliance Requirements
We may disclose data to authorities if required by law or to prevent:
- fraud
- misuse of our services
- security incidents
- illegal activities
5.3. Business Transfers
If we undergo a merger, sale, or acquisition, your information may be included as part of the business assets.
6. Data Retention
We retain personal data only as long as necessary to:
- deliver services
- comply with legal obligations
- resolve disputes
- enforce agreements
Logs and technical data may be kept longer for security and fraud prevention.
7. International Data Transfers
Your information may be processed in countries outside your jurisdiction.
We take all necessary steps to ensure transfers comply with:
- GDPR Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- International privacy standards
8. Security Measures
We implement administrative, technical, and physical safeguards to protect your data, including:
- encryption in transit and at rest
- access controls
- multi-layer authentication
- intrusion detection
- regular audits
- secure development practices
No method of transmission is 100% secure, but we continuously improve our security posture.
9. Your Rights (GDPR/CCPA)
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccuracies
- Delete your data (“Right to be forgotten”)
- Request data portability
- Opt out of marketing communications
- Restrict processing
- Object to certain processing activities
- Not be discriminated against for exercising your rights
To exercise your rights, contact us at:
[privacy@privateproxy.me]
10. Children’s Privacy
Our services are not designed for individuals under 18.
We do not knowingly collect data from minors.
11. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
PrivateProxy
Email: privacy@privateproxy.me
Website: https://privateproxy.me